Question 3 (20 points) Apple would like to open up three managerial positions to handle customer service. Each manager w

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Question 3
(20 points) Apple would like to open up three managerial positions to handle customer service.
Each manager will be responsible for one product, and each product will be handled by one
manager.
There are five candidates for three positions. Past records indicate the candidates' customer
satisfaction rate when they handled inquiries about each of the three products:
Customer satisfaction rate (%)
Candidate A
Candidate B
Candidate C
Candidate D
Candidate B
Iphone 13
(product 1)
75
80
80
77
90
Imac Studio
(product 2)
Ipad Air
(product 3)
80
1 85
85
85
88
85
85
95
90
85
For example, if candidate A becomes the Iphone 13 manager, then 75% of customers will be
satisfied when they have questions about this product.
Apple wants to maximize the total customer satisfaction rates over/the listed three products. Use
a binary interger programming to determine which candidates should be assigned to each of the
products. Write a programming model that determines this assignment.

Question 3 20 Points Apple Would Like To Open Up Three Managerial Positions To Handle Customer Service Each Manager W 1 (56.01 KiB) Viewed 29 times

Question 3 (20 points) Apple would like to open up three managerial positions to handle customer service. Each manager will be responsible for one product, and each product will be handled by one manager. There are five candidates for three positions. Past records indicate the candidates' customer satisfaction rate when they handled inquiries about each of the three products: Customer satisfaction rate (%) Iphone 13 Imac Studio Ipad Air (product 1) (product 2) (product 3) Candidate A 75 80 85 Candidate B 80 85 85 Candidate C 80 85 95 Candidate D 77 85 Candidate E 90 88 85 90 For example, if candidate A becomes the Iphone 13 manager, then 75% of customers will be satisfied when they have questions about this product. Apple wants to maximize the total customer satisfaction rates overithe listed three products. Use a binary interger programming to determine which candidates should be assigned to each of the products. Write a programming model that determines this assignment.