You have been appointed as the new general manager at the Richmond Continental Hotel in Ghana. The groups’ C.E.O told yo

[answerhappygod]

You have been appointed as the new general manager at the
Richmond Continental Hotel in Ghana. The groups’ C.E.O told you
about how the company is nose diving. Upon assumption it took three
months to appreciate the full extent of the problems facing the
hotel chain of ten with its headquarters in Accra.
The simple conclusion you came across after 12 weeks of keeping
your eyes wide open, while at the same time allowing the rest of
the staff to believe you were half-asleep, was that the hotel’s
profits were being stolen.
The Richmond staff were working at a collusive system on a scale
he had not previously come across. His first problem now was not to
let anybody know the extent of his discovery until he had a chance
to look into every department of the hotel.
It didn’t take long to figure out that each department had
perfected its own system of stealing. Deception started at the
front desk, where the clerks were registering only eight out of
every ten guest and pocketing the cash payment from the remaining
two. This system was permeating through almost all the departments,
F&B, Housekeeping, Maintenance and engineering, etc.
With your knowledge in Front office management, how would you
remedy this problem.