Case: Leadership: Rising from the Ranks After working eight years as the reception lead at the Katz Rehabilitation Cente

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Case Leadership Rising From The Ranks After Working Eight Years As The Reception Lead At The Katz Rehabilitation Cente 1 (58.83 KiB) Viewed 61 times

Case: Leadership: Rising from the Ranks After working eight years as the reception lead at the Katz Rehabilitation Center, Trudy Ross was promoted to Health Services Administrator of the Center, Trudy was very excited as she recently earned her degree in Health Service Management making her eligible to apply for the position. Trudy can now take the lead and put to use all of her years of study. Following a general meeting at which her promotion was announced, Trudy found herself surrounded by three longtime coworkers who had also applied for the job and were her classmates while obtaining their Health Service Management degrees. They offered their congratulations and made other observations and comments. "I'm really happy for you," said Dot Kennedy. "This sounds like a terrific career step, one that we were all looking forward to. I suppose this means our carpool is affected, since your hours are bound to be a lot less predictable from now on." Taylor Miller said, "And I guess that shoots the lunch bunch and the bowling league as well. Management commitments, you know." The emphasis on management was subtle though undeniable, and Trudy was not at all sure that she was pleased with what she was hearing. Michael Evans offered, "Well, maybe now we can get some action on a few age-old problems and make the necessary changes around here. Remember, Trudy, you used to gripe about these things as much as the rest of us." "We've all complained a lot," Taylor agreed. "That's been sort of a way of life around here. The tone of her voice shaded toward a suggestion of coolness and her customary smile was absent when she added; "Now Trudy's going to be in a position where she can do something, so let's hope she doesn't forget who her friends are." Michael and Dot looked quickly from Taylor to Trudy. For an awkward 10 seconds or so nobody spoke. At last, someone passing by said something to Trudy, and as Trudy turned to respond, Dot, Taylor, and Michael they went their separate ways. 1. Identify the possible advantages Trudy might enjoy in becoming manager of a group of which she has long been a member 2. What are the possible disadvantages that might present themselves to Trudy because she has long been a member of this group?? 3. If you were Trudy, how do you believe your promotion would affect your relationships with your former coworkers? 4.Describe how you believe Trudy will need to proceed in establishing herself as the legitimate possessor of managerial authority of the center