a) What are the costs of quality (prevention, appraisal, external failure, internal failure)? (10 points) b) Construct a

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A What Are The Costs Of Quality Prevention Appraisal External Failure Internal Failure 10 Points B Construct A 1 (168.74 KiB) Viewed 71 times

a) What are the costs of quality (prevention, appraisal, external failure, internal failure)? (10 points) b) Construct a Pareto diagram of the costs of quality? (10 points) c) Provide a verbal interpretation of the situation and make a recommendation to management. (10 points) Cost Category Cost Incoming inspection of materials $ 20,000 Testing laboratory $ 10,000 Warranty costs $ 60,000 Scrap $ 35,000 Re-work $ 30,000 Continuous Improvement Projects $ 10,000 Quality training $ 50,000 Process design $ 20,000