Review Questions 1. We talked in depth about four ways to improve performance ratings. Pick one that you think shows the most promise and defend your position. 2. You own a nonunion company with 93 nonexempt employees. All of these employ- ees pack books into boxes for shipment to customers throughout the United States. Because of wide differences in performance, you have decided to try performance appraisal, something never done before. Until now, you have given every worker the same size increase. Now you want to measure performance and reward the best performers with bigger increases. Without any further information, which of the five types of appraisal formats do you think would be most appropriate? Justify your answer. Do you anticipate any complaints, or other comments, from employees after you implement your new system?
Chapter 11 Performance Appraisals 417 3. Think about the last group project you worked on. Describe that project and identify three performance criteria you think would be appropriate for evaluating the team members. Should every team member be able to rate one another on all these dimensions? Should the team-member ratings be used for feedback only or for feedback and part of the overall grade (with teacher approval, of course)? Should the teacher rate each team member on performance (all three criteria) in the group assignment? How are these questions relevant to setting up a 360° per- formance review? 4. Angela Lacy, an African American employee in your accounts receivable depart- ment, has filed a charge of discrimination, alleging she was unfairly passed over for promotion and regularly receives smaller pay increases than do employees who per- form less well (she alleges). You have to go to your boss, the VP of HR, and explain what elements of your HR system can be used in your legal defense. What things do you hope you did in setting up and administering your systems to counter this discrimination charge?
Review Questions 1. We talked in depth about four ways to improve performance ratings. Pick one that you think shows the
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Review Questions 1. We talked in depth about four ways to improve performance ratings. Pick one that you think shows the
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