In Hotel Industry, What are some guest exceptions after the virus passes? What steps can we take to regain their trust a

[answerhappygod]

In Hotel Industry, What are some guest exceptions after the
virus passes? What steps can we take to regain their trust and
loyalty? What elements from the pandemic do you think the
service industry should maintain (sanitation, technology, limited
touchpoints, etc. Whatever you think that was changed during the
pandemic that you think should stick around)?
Please explain in detail and easy to read.