answer the 3 questions (1 answer for each question) 1)the following excerpt is taken from a letter. Choose the best form
Posted: Fri Apr 29, 2022 9:44 am
answer the 3 questions (1 answer for each question)
1)the following excerpt is taken from a letter. Choose the best form of how the message should be written: "For the past month the school has been taking it as its responsibility to cater for the needs and well being of its students and faculty, and thus, has been compensating for the extra expenses. However, due to the difficult financial conditions, and since the school always prioritizes the safety and security of the students and faculty, the school administration has found it necessary that a team of professionals cater for the safety and hygiene of all students and faculty. The team will be available on school campus 24/7 for 3 years and thus will be responsible for continuously checking on students' health, hygiene and safety. This requires that we provide them with a lodging place and other necessities like food and wages during their 3 year stay at our campus. We were able to provide for the past year. However, it will be difficult to continue doing so alone. Therefore, to ensure that your children are always cared for and safe, we have found it necessary to add a 10% rate to the tuition fees. Thus, a sum of $500 will be added to the total payments and divided on your monthly installments. The payments will be effective March 30th. Thank you for understanding and your continuous cooperation." *
-NO CHANGE
-"I am writing to inform you about an increase in tuition fees. You are required to pay a sum of $500 as extra on the total tuition fees for the academic year of 2019-2020. Making the increase of 10% of the total tuition for your children's enrollment in school. The increase is effective by the end of the month of March. "
-The administration has found it necessary to contract with an external hygiene and security agency to ensure the security and safety of its students and faculty and thus cannot afford to pay for them by itself. Therefore, to ensure that your children are well cared for on school campus, we found it important to increase the tuition fees by 10% for a total sum of $500 which will be added to the total sum of the tuition and divided on the payment installments. Your cooperation is highly appreciated so the well being and safety of your children is not compromised.
-A 10% increase to the tuition fees has been decided on resulting in the total of $500 addition to the total payment. This will be divided on the payment installments and will be effective end of March. Thank you for understanding.
2) Which of the following works best as a conclusion of a complaint letter? *
- In order to insure that our business is not further disrupted, we would appreciate your resolving this problem promptly within the next four to five business days.
- The machine does not complete a full cycle; it stops before the final rinsing and thus leaves the dishes dirty. It appears that the cycle regulators are not working properly because they refuse to sift into the next necessary gears. Attempts to repair the machine by the Hillcrest service team on June 4, and 14 have been unsuccessful.
- On September 15, 2015, we purchased a Superflex commercial dishwasher model 3203876, at the Hillcrest store at 3400 Broadway Drive in Sunnyside, for $41, 296. In the last three weeks, our restaurant has had serious and repeated problems this machine. Three more months of warranty remain on the unit.
- The Loft has been greatly inconvenienced. Our kitchen team has been forced to sort, clean, and sanitize utensils, dishes, pans, and pots by hand, resulting in an additional overtime expenses of $ 1, 100. Moreover, our expenses for proper detergents have increased.
3) Which of the following complaint letter parts 'best' describes the inconvenience that a product or a service has caused? *
-On September 15, 2015, we purchased a Superflex commercial dishwasher model 3203876, at the Hillcrest store at 3400 Broadway Drive in Sunnyside, for $41, 296. In the last three weeks, our restaurant has had serious and repeated problems this machine. Three more months of warranty remain on the unit.
- The Loft has been greatly inconvenienced. Our kitchen team has been forced to sort, clean, and sanitize utensils, dishes, pans, and pots by hand, resulting in an additional overtime expenses of $ 1, 100. Moreover, our expenses for proper detergents have increased.
- In order to insure that our business is not further disrupted, we would appreciate your resolving this problem promptly within the next four to five business days.
- None of the choices
1)the following excerpt is taken from a letter. Choose the best form of how the message should be written: "For the past month the school has been taking it as its responsibility to cater for the needs and well being of its students and faculty, and thus, has been compensating for the extra expenses. However, due to the difficult financial conditions, and since the school always prioritizes the safety and security of the students and faculty, the school administration has found it necessary that a team of professionals cater for the safety and hygiene of all students and faculty. The team will be available on school campus 24/7 for 3 years and thus will be responsible for continuously checking on students' health, hygiene and safety. This requires that we provide them with a lodging place and other necessities like food and wages during their 3 year stay at our campus. We were able to provide for the past year. However, it will be difficult to continue doing so alone. Therefore, to ensure that your children are always cared for and safe, we have found it necessary to add a 10% rate to the tuition fees. Thus, a sum of $500 will be added to the total payments and divided on your monthly installments. The payments will be effective March 30th. Thank you for understanding and your continuous cooperation." *
-NO CHANGE
-"I am writing to inform you about an increase in tuition fees. You are required to pay a sum of $500 as extra on the total tuition fees for the academic year of 2019-2020. Making the increase of 10% of the total tuition for your children's enrollment in school. The increase is effective by the end of the month of March. "
-The administration has found it necessary to contract with an external hygiene and security agency to ensure the security and safety of its students and faculty and thus cannot afford to pay for them by itself. Therefore, to ensure that your children are well cared for on school campus, we found it important to increase the tuition fees by 10% for a total sum of $500 which will be added to the total sum of the tuition and divided on the payment installments. Your cooperation is highly appreciated so the well being and safety of your children is not compromised.
-A 10% increase to the tuition fees has been decided on resulting in the total of $500 addition to the total payment. This will be divided on the payment installments and will be effective end of March. Thank you for understanding.
2) Which of the following works best as a conclusion of a complaint letter? *
- In order to insure that our business is not further disrupted, we would appreciate your resolving this problem promptly within the next four to five business days.
- The machine does not complete a full cycle; it stops before the final rinsing and thus leaves the dishes dirty. It appears that the cycle regulators are not working properly because they refuse to sift into the next necessary gears. Attempts to repair the machine by the Hillcrest service team on June 4, and 14 have been unsuccessful.
- On September 15, 2015, we purchased a Superflex commercial dishwasher model 3203876, at the Hillcrest store at 3400 Broadway Drive in Sunnyside, for $41, 296. In the last three weeks, our restaurant has had serious and repeated problems this machine. Three more months of warranty remain on the unit.
- The Loft has been greatly inconvenienced. Our kitchen team has been forced to sort, clean, and sanitize utensils, dishes, pans, and pots by hand, resulting in an additional overtime expenses of $ 1, 100. Moreover, our expenses for proper detergents have increased.
3) Which of the following complaint letter parts 'best' describes the inconvenience that a product or a service has caused? *
-On September 15, 2015, we purchased a Superflex commercial dishwasher model 3203876, at the Hillcrest store at 3400 Broadway Drive in Sunnyside, for $41, 296. In the last three weeks, our restaurant has had serious and repeated problems this machine. Three more months of warranty remain on the unit.
- The Loft has been greatly inconvenienced. Our kitchen team has been forced to sort, clean, and sanitize utensils, dishes, pans, and pots by hand, resulting in an additional overtime expenses of $ 1, 100. Moreover, our expenses for proper detergents have increased.
- In order to insure that our business is not further disrupted, we would appreciate your resolving this problem promptly within the next four to five business days.
- None of the choices