Assuming you are the brand manager for a brand of chocolate. Recently you have found out that one of your retailers is p
Posted: Thu Apr 28, 2022 2:44 pm
Assuming you are the brand manager for a brand of chocolate. Recently you have found out that one of your retailers is putting your chocolate on the bottom shelf and out of reach for most customers. Sales of your product in the retailer's stores have also declined. It seems like your goals and the retailer's goals are not aligned. This is an example of channel disorganization channel member incompatibility channel goal confusion O vertical channel conflict horizontal channel misalignment