Jenny works in a transitional care facility. It provides services for older people who have been in hospital for acute c

[answerhappygod]

Jenny works in a transitional care facility. It provides
services for older people who have been in hospital for acute care
and are not yet well enough to go home. Jenny works in the
administration department. Jenny’s department handles the ordering
and storing stationery for the entire facility.
The procedure reads as follows:
SAFE WORK PROCEDURE – DELIVERIES AND STORAGE OF
STATIONERY
The administration staff will be responsible for accepting and
storing stationary orders.
Procedure:
Yesterday Jenny received a large order of stationery. She was
busy with other work so she asked Martin to help her so she could
get through it faster.
One of the boxes was very heavy, so Martin said he would move it
to the storeroom. Jenny offered to help, but he said he was fine.
Unfortunately, Martin tripped over his own feet when he was moving
the box and fell down the small step that led into the
storeroom.
He had to be taken to hospital – he had fractured his wrist.
After all the drama of Martin’s accident died down, Jenny
decided to put all the stationery away herself.
She had almost got everything done, but the last items were six
boxes of photocopy paper. Jenny used the ladder as instructed by
the procedures to put the boxes on the top shelf. By the time she
got to the fourth box she was exhausted – it was hard work lifting
boxes up a ladder!
Just when she was about to put the box on the shelf, her foot
slipped on the ladder step. She fell onto the floor – thankfully,
the box did not hit her! However, Jenny still ended up with cuts on
her leg from the metal ladder, and lots of bruises and a very sore
ankle and arm.
Naomi is the new manager of the neighbourhood centre. She has
been on the job for not even two weeks. She is horrified that two
accidents could occur on the same day, and in the same place.
Naomi investigates the incidents and, when she reads the
procedure, she is shocked at the manual handling processes that
staff are being advised to carry out. She is surprised there hasn’t
been more serious accidents.
She knows the procedure must be fixed immediately!
Question:
Suggest three other actions that Naomi could take to make the
storage process safer.