Open with Google Docs Training Programs Fred Balty gazed out the window of his 200 floor office at the rol beauty of the
Posted: Wed Apr 27, 2022 3:51 pm
Open with Google Docs Training Programs Fred Balty gazed out the window of his 200 floor office at the rol beauty of the Imperial Palace amid the buse and bustle of downtown Tokyo. It had been only six months since Fred had amived with his wife and two children for this three-year assignment as the director of Kine & Associates Tokyo ofice Mine & Associates is a large multinational consulting firm wth offices in 19 countries worldwide. Fred was now trying to decide whether he should simply pack up and tel headquarters that he was coming home or whether he should try to convince his wife and himsel that they should stay and finish the assignment Given how excited they a were about the assignment to begin with was a mystery to Fred how things had gotten to this point. As Fred watched the swans glide across the water in the more that surround the imperia Palace, he reflected on the past seven months Seven months ago Dave Steiner. The managing partner of the main office in Boston, asked Fried to lunch to discuss business. To Fred's surprise, the business Day discussed was not about the major project that he and his team had just finished. Instead, was about a very big promotion and career move. Fred was offered the position of managing director of the firm's revy new Tokyo ofice, which haastal of 40, including seven Americans Most of the Americans in the Tokyo office were other se constants of research als Fred would be in charge of the whole ole and would report to a senior partner Steiner implied to Fred that this assignment went as well as his past proves would be the last step before becoming a partner in the fimm When Fredd his wife about the unbelievable opportunity he was shocked at her less-than enthusiastic response. His wife Jenter for Jenny Fred cated her thought that would be rather to have the children live and go to school in a foreign country for three years, especially when Christine, the old daughter would be starting merchanding from a well known university and had worked as an assistant buyer for a large women's clothing More before having the two girls middle school next ye. Besidesnow that the kids were in school. Jenny was thinking about going back to work that partim Jenny had a degree in fashion Fred explained that the care oponunty was just too good to pass up and that the companys overseas package would make ing overseas terrific. The company would pay the expenses to move whatever the Baley wanted to take them. The company had a very nice house in an expensive stof Tokyo that would be provided rent tree and the company would rent the house in Boston during the absence. Moreover, the form would provide a car and driveredocation expenses for the children to dicson, Fred told Steiner he would accept the timent attend patches and a convingadestment and oversean compensation to early triple Freds gross anual salaryAter the days of consideration and The current Tokyo office managing director was a partner in the tim but had been in the new Tokyo office for less than a year when he was transferred to head alone established office in England because the trans to England was taking place he way. Fred and his family had about three weeks to prepare for the move Between transferring response tice to Bob Newcome, who was beng promoted to Fred's position and geting umure and the like ready to be moved, nether Fredor hitamynd much time to find out box panther than what was the online encyclopedia When the Bakeys arved in Japan, they were greeted at the sport by one of the young japanese sociale costs and the senior Aerican puta. Pred and his family were quite tred from infong, and the two hour de to Tokyo was one of one Mera few days of using Fred spend it all day at the office Predator of business was to have a general meeting with an employees of sound higher. Although Fred didn't notice themes the Japanese stal sat together and the Americans sa together Aher Fred wroduced himsel and his general idea about the potential and future directions of the Tokyo office healed on a few dals to get thereas scout how the which were posible would hely to his overapan From the Americans Fred got a mature of opinions with specific reasons about why certain things morgnottel From the Japanese, he got very vape When Fred pushed to get more specific information he was sure to find a couple of Japanese my made a whistling sound as they treated and said that was to say Fred de meeting was not achieving his tectives and everyone for coming and send the looked forward to them working together to make the Tokyo of the fastest wing office the company After they had been in Japan a month Jenny complained to him about the difficulty sherad gegen everyday products imple, peanut butter and goody bol she said that when he could come one of the cores. They cost vee or four time what they would cost a home. She also complained that he washer and dryer were much to the had to spend extra money by sending to be dy dened on top of the to the American con downtown Tokyo, she never had anyone to tako Aral Fred gone 10 to 16 hours a day. Unfoly, who had, Fred was Dreng Mapcoming meeting between a fon and a sficant prospective la op-100 Japanese moral company The next day. Fred, wong US contre potencial contract. We done of the Japanese contenen uw who spoke pertengah mal wistom reapanese from the core of four members the vice-president of the director of mational personnel and was After things and a few wdows Fred de resteren were busy and he was there, so he would out to pont. Feedinen and the other American lay out the formspris for the whole would cost her the presentation Fred de ww what their action to the propowa The Japanese did not respondered cheday version of the proposal ingenting have been obtain the read only the fresco recto The recollection of the won fatig was enough to Fredaktorin e femrat mengerous has been made and the been mye bed can we decresponse to this gofruoto remembered deepened to more he ha fost meeting with her Fredhadded the progress was borg made with the lead rowerowe package the proposway to rement Connected Wettere enormed, and more report on the propowodor-eved id changed where Joey de one of the more progressartha Wwe were beste doarport Tours ponta e portate they have the youngest worden Fred der and we of the which pointed and forward car and the one portant en weeg of confidence in you by to you. We need the port by week we canviand present Can you Arang were repede Page / 2 + over to the young extended and
Ili report on the client so that the propone could be re-evalo Open with Google Docs Jointly, they decided that one of the more promising Japanese the best person to take the lead on this report. To impress upon Tashiro the mportance of this task and the great potential they saw in him they decided to have the young Japanese associate meet with both red and Ralph. In the meeting Fred and alph und out the nature and mportance of the task at which point Fred leaned forward in nis chair and said to Tashiro, "You can see that this is an important assignment and that we are placing a lot of confidence in you by giving it to you. We need the report by this time next week so we can revise and represent our proposal Can you do it? After a long pause. Tashiro responded hestanty. Tm not sure what to say that point, Fred led, got up from his char walked over to the young Japanese associate, extended his hand, and said, "Hey there's nothing to say were just giving you the opportunity you deserve The day before the report was due Fred asked wh how the report was coming Ralph said that since he had heard nothing from Tashiro he assumed everything was under control but that he would double check. Raphate ran into one of the US research associates John Maynard Raknew that John was hired for Japan because of his Japanese language ability and that like any of the other Americans, John often went out after work with some of the Japanese research associates, including Tashiro So Ralph asked John the knew how Tashiro was coming on the report John the recounted at the office the previous night Taso had asked if American's sometimes fred employees for being late with reports. John had sensed that this was more than a hypothetical question and asked Tashiro why he wanted to know. Tashiro did not respond immedy, and since it was 8:30 in the evening John suggested they go out for a drink. At first Toshiro resisted. Buiten John assured him that they would grab a drink at a nearby bar and come right back at the bar. John got Tashiro to open up Tastiro explained the nature of the report that he had been requested to produceHe continued to explain that even though he had worked long into the right every night to complete the moon, want more and that he had doubted from the beginning whether he could complete the report in a week. Altis point Raphasked John "Why didn't he say something in the first place? Ralph Giant wait to hear whether John had an answer to this question He headed straight to Tashiro's desk Ralph chewed out and then went to Fred explaining that the report would not be ready and that Tashiro, from the start didn't think it could be then why didn't ne say something Fred asked. No one had any answers, and the whole episode lett everyone more suspect and uncomfortable with each other Other incidents big and smal had made the last two mores especially frustrating ou Fred was too tired to remember them at To Fred. It seemed that working with Japanese both inside and outside the form was working with people from another planet Fred to the couldnt communicate with them, and he never could figure out what they were thinking I drove him aty. On top of this Jenny laid a bombshelon She wanted to go home, and yesterday was not soon enough Even though the seemed to be doing Merder was tired of japan-tired of bengsted at of not understanding anybody or being understood of not being able to find what she wasted the store of not being able to drive and read the road sign of not having anything to watch on revision of not being involved in anything she wanted to go home and could not think of My reason why they won't her reasoned, they owed nothing to the company because the company has led them to believe this was just another assignment the two years they spent in San Francisco, and was anything but that Fred looked out the window once more wishing that somehow everything could be fred of lunedback or song the below was backed up Though trafic ghts changed the cars and tricks didnt seem to be moving Fortwely beneath the ground. One of the world's most avanced effent, and clean soway systema moved hundreds of thousands of people about the city and to their homes Identification of the case Issues Proactive response Hypothesis Further considerations Identification of legislative HR Impact Risk kentification Issue resolution Action Using the above thought Cyclewe met Page 1 / 2 a + A
Issue resolution Actior Open with Google Docs Using the above thought cycle as a guide, we are able to consistently analyze the case study Stage Analysis Identification of Fred and his family were persuaded to take a new promotion and the case issues transfer to Japan. There were generous perks and benefits provided to Fred as a reward for making the transition from one country to another. Fred was unable to communicate effectively with all staff (both American and Japanese) and not able to understand work/cultural behaviour differences, Jennifer Fred's wife) is very unhappy and wants to return home. Overall, office productivity and the work transition has not been successful for Fred Hypothesis: Fred and his family did not receive any preparatory cross-cultural training, resulting in an unsuccessful transfer to a new culture identification of In this case there are employment contract and legal obligations related legislative mues: to the transfer and promotion, which may be applied under the principles of common law Risk identification: If cross-cultural training and support is not provided, the transfer will be a fallure for both Fred and his family. Everyone will be impacted by the negative repercussions of a failed transfer, including the hosting branch of the company located in Tokyo and the home branch located in the United States Action For Fred to be successful, immediately provide a cultural mentor/coach for both Fred and Jennifer Engage a host family to connect with Fred and Jennifer to increase social connections for both themselves and their children. Arrange for lapanese language classes for the family Provide day, weekly, and monthly progress reviews for Fred on cultural practices that promote successful interaction in sapanese culture. Issue resolution Fred and his family are better able to integrate into a new culture and work culture with support and guidance from experienced host country mentor/coaches Нn impact In this case, it is critical for the Human Resources department to set up pre-cultural training programs and on-site cultural mentoring relationships, as well as provide ongoing support in the host country Further The organization must determine whether or not it wants to pursue an considerations "assimilation strategy for employees when they are living and working In another country Proactive Human Resources to establish on site cross-cultural training sessions response (both formal and informal to ease workplace cultural communication issues and improve understanding of differences in working relationships in lapan Question 21: Why is Fred thinking about leaving his three year assignment as director of Kine & Associates Tokyo office after only six months (1 Point) Apathy Inability to meet organizational demands Culture shock High performance quota None of the above
Question 22: Which of the following methods would you recommend for cross-cultural training for Fred and his family? (1 Point) Environmental, cultural and language training Role playing and situational awareness. Marriage counseling On-the-job training None of the above Field experience would have been worthwile for Fred and his family Question 23 (1 Points) True False Question 24: (1 Points) Fred would score quite low for cultural toughness, since no real significant differences exist between Japanese and American culture. True False Question 25: Pone Job toughness in Fred's case should not be an issue and would be scored tow, since Fred was evidently capable and competent with what he does True Theo's were similar and the working environment as well True He was used to working in culturally different context Faise Though he was good at his job, the context in this case would make the antion du False Fred was not good at but he was aware of Japanese culture None of the above Page 2 / 2 Q + Onion Demodinamionowo
Question 26: Describe how you would design a cross-cultural training program for Fred and his family. (5 Points) o words entered
Ili report on the client so that the propone could be re-evalo Open with Google Docs Jointly, they decided that one of the more promising Japanese the best person to take the lead on this report. To impress upon Tashiro the mportance of this task and the great potential they saw in him they decided to have the young Japanese associate meet with both red and Ralph. In the meeting Fred and alph und out the nature and mportance of the task at which point Fred leaned forward in nis chair and said to Tashiro, "You can see that this is an important assignment and that we are placing a lot of confidence in you by giving it to you. We need the report by this time next week so we can revise and represent our proposal Can you do it? After a long pause. Tashiro responded hestanty. Tm not sure what to say that point, Fred led, got up from his char walked over to the young Japanese associate, extended his hand, and said, "Hey there's nothing to say were just giving you the opportunity you deserve The day before the report was due Fred asked wh how the report was coming Ralph said that since he had heard nothing from Tashiro he assumed everything was under control but that he would double check. Raphate ran into one of the US research associates John Maynard Raknew that John was hired for Japan because of his Japanese language ability and that like any of the other Americans, John often went out after work with some of the Japanese research associates, including Tashiro So Ralph asked John the knew how Tashiro was coming on the report John the recounted at the office the previous night Taso had asked if American's sometimes fred employees for being late with reports. John had sensed that this was more than a hypothetical question and asked Tashiro why he wanted to know. Tashiro did not respond immedy, and since it was 8:30 in the evening John suggested they go out for a drink. At first Toshiro resisted. Buiten John assured him that they would grab a drink at a nearby bar and come right back at the bar. John got Tashiro to open up Tastiro explained the nature of the report that he had been requested to produceHe continued to explain that even though he had worked long into the right every night to complete the moon, want more and that he had doubted from the beginning whether he could complete the report in a week. Altis point Raphasked John "Why didn't he say something in the first place? Ralph Giant wait to hear whether John had an answer to this question He headed straight to Tashiro's desk Ralph chewed out and then went to Fred explaining that the report would not be ready and that Tashiro, from the start didn't think it could be then why didn't ne say something Fred asked. No one had any answers, and the whole episode lett everyone more suspect and uncomfortable with each other Other incidents big and smal had made the last two mores especially frustrating ou Fred was too tired to remember them at To Fred. It seemed that working with Japanese both inside and outside the form was working with people from another planet Fred to the couldnt communicate with them, and he never could figure out what they were thinking I drove him aty. On top of this Jenny laid a bombshelon She wanted to go home, and yesterday was not soon enough Even though the seemed to be doing Merder was tired of japan-tired of bengsted at of not understanding anybody or being understood of not being able to find what she wasted the store of not being able to drive and read the road sign of not having anything to watch on revision of not being involved in anything she wanted to go home and could not think of My reason why they won't her reasoned, they owed nothing to the company because the company has led them to believe this was just another assignment the two years they spent in San Francisco, and was anything but that Fred looked out the window once more wishing that somehow everything could be fred of lunedback or song the below was backed up Though trafic ghts changed the cars and tricks didnt seem to be moving Fortwely beneath the ground. One of the world's most avanced effent, and clean soway systema moved hundreds of thousands of people about the city and to their homes Identification of the case Issues Proactive response Hypothesis Further considerations Identification of legislative HR Impact Risk kentification Issue resolution Action Using the above thought Cyclewe met Page 1 / 2 a + A
Issue resolution Actior Open with Google Docs Using the above thought cycle as a guide, we are able to consistently analyze the case study Stage Analysis Identification of Fred and his family were persuaded to take a new promotion and the case issues transfer to Japan. There were generous perks and benefits provided to Fred as a reward for making the transition from one country to another. Fred was unable to communicate effectively with all staff (both American and Japanese) and not able to understand work/cultural behaviour differences, Jennifer Fred's wife) is very unhappy and wants to return home. Overall, office productivity and the work transition has not been successful for Fred Hypothesis: Fred and his family did not receive any preparatory cross-cultural training, resulting in an unsuccessful transfer to a new culture identification of In this case there are employment contract and legal obligations related legislative mues: to the transfer and promotion, which may be applied under the principles of common law Risk identification: If cross-cultural training and support is not provided, the transfer will be a fallure for both Fred and his family. Everyone will be impacted by the negative repercussions of a failed transfer, including the hosting branch of the company located in Tokyo and the home branch located in the United States Action For Fred to be successful, immediately provide a cultural mentor/coach for both Fred and Jennifer Engage a host family to connect with Fred and Jennifer to increase social connections for both themselves and their children. Arrange for lapanese language classes for the family Provide day, weekly, and monthly progress reviews for Fred on cultural practices that promote successful interaction in sapanese culture. Issue resolution Fred and his family are better able to integrate into a new culture and work culture with support and guidance from experienced host country mentor/coaches Нn impact In this case, it is critical for the Human Resources department to set up pre-cultural training programs and on-site cultural mentoring relationships, as well as provide ongoing support in the host country Further The organization must determine whether or not it wants to pursue an considerations "assimilation strategy for employees when they are living and working In another country Proactive Human Resources to establish on site cross-cultural training sessions response (both formal and informal to ease workplace cultural communication issues and improve understanding of differences in working relationships in lapan Question 21: Why is Fred thinking about leaving his three year assignment as director of Kine & Associates Tokyo office after only six months (1 Point) Apathy Inability to meet organizational demands Culture shock High performance quota None of the above
Question 22: Which of the following methods would you recommend for cross-cultural training for Fred and his family? (1 Point) Environmental, cultural and language training Role playing and situational awareness. Marriage counseling On-the-job training None of the above Field experience would have been worthwile for Fred and his family Question 23 (1 Points) True False Question 24: (1 Points) Fred would score quite low for cultural toughness, since no real significant differences exist between Japanese and American culture. True False Question 25: Pone Job toughness in Fred's case should not be an issue and would be scored tow, since Fred was evidently capable and competent with what he does True Theo's were similar and the working environment as well True He was used to working in culturally different context Faise Though he was good at his job, the context in this case would make the antion du False Fred was not good at but he was aware of Japanese culture None of the above Page 2 / 2 Q + Onion Demodinamionowo
Question 26: Describe how you would design a cross-cultural training program for Fred and his family. (5 Points) o words entered