A company desires to use customer relationship management (CRM) to enable supply chain collaboration. Implementation of CRM will enable the organization to most effectively:
A. sell their products and services to customers by using economic incentives.
B. provide supply chain visibility to customers and enable them to view the status of orders.
C. provide means of identifying, capturing, and retaining customers by aligning all resources and capabilities.
D. enable web-based order entry and electronic data interface.
Supply Chain Management
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answerhappygod
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Re: Supply Chain Management
B. provide supply chain visibility to customers and enable them to view the status of orders.
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