Which of the following statements is an example of a measurable customer requirement?
Posted: Mon Sep 04, 2023 5:13 am
Hotel guests expect check-in to be relatively quick
Customers want to talk to a knowledgeable person when they call Customer Service for assistance
Doctors need their lab work completed within 8 hours of submitting the request
Airline customers expect the help desk to be courteous and friendly
Customers want to talk to a knowledgeable person when they call Customer Service for assistance
Doctors need their lab work completed within 8 hours of submitting the request
Airline customers expect the help desk to be courteous and friendly