Which of the following modules differentiates between customer requirements that are considered "Basic"
Posted: Mon Aug 28, 2023 8:44 am
Which of the following modules differentiates between customer requirements that are considered "Basic", those considered "Satisfiers" and those categorized as "Delighters"?
The Voice of the Customer (VOC) Translation Matrix
A Tree Diagram
Kano Analysis
Affinity Analysis
The Voice of the Customer (VOC) Translation Matrix
A Tree Diagram
Kano Analysis
Affinity Analysis
- Which Of The Following Modules Differentiates Between Customer Requirements (27.57 KiB) Viewed 4873 times