An improvement team has just conducted a Kano Analysis of customer requirements.
Posted: Mon Aug 28, 2023 7:42 am
Which category should they address first?
Satisfiers
Delighters
Dissatisfiers
Compliments
Satisfiers
Delighters
Dissatisfiers
Compliments
- An Improvement Team Has Just Conducted A Kano Analysis (20.87 KiB) Viewed 4664 times