A project team has brainstormed all the comments and opinions they've head from customers.
Posted: Mon Aug 28, 2023 7:14 am
What is the next best step if they want to categorize the different kinds of customer feedback?
Construct a Threats and Opportunities Matrix
Conduct an Affinity Analysis
Use the Voice of the Customer (VOC) Translation Matrix
Provide a weight for each requirement
Construct a Threats and Opportunities Matrix
Conduct an Affinity Analysis
Use the Voice of the Customer (VOC) Translation Matrix
Provide a weight for each requirement
- A Project Team Has Brainstormed All The Comments And Opinions (32.29 KiB) Viewed 4758 times