Identify three considerations before starting the configuration of assignment rules to service requests.
Posted: Sun Jun 11, 2023 4:02 pm
Identify three considerations before starting the configuration of assignment rules to service requests.
A. the attributes of queues to use as criteria for your rule assignments
B. the candidates of service requests to use as criteria for your rule assignments
C. the candidates of queues to use as criteria for your rule assignments
D. the attributes of service requests to use as criteria for your rule assignments E. the rule sets you want to create and the rules to include in each rule set
A. the attributes of queues to use as criteria for your rule assignments
B. the candidates of service requests to use as criteria for your rule assignments
C. the candidates of queues to use as criteria for your rule assignments
D. the attributes of service requests to use as criteria for your rule assignments E. the rule sets you want to create and the rules to include in each rule set