When sending customer orders from a CRM application, a customer sales representative(CSR) reports that order requests ar
Posted: Sun Jun 11, 2023 4:00 pm
When sending customer orders from a CRM application, a customer sales representative(CSR) reports that order requests are returning an error: No matching Order Recognition rule found. After analyzing the error, you decide that a catch-all recognition rule should be configured, so that these orders are still created in OSM. Which three actions would you take to configure your new catch-all recognition rule?
A. setting relevancy to a number lower than other recognition rules
B. selecting the Fail Order check box
C. implementing the Recognition Rule with an expression such as “fn:true()”
D. defining an Input Message format based on the CRM message E. defining an empty namespace
A. setting relevancy to a number lower than other recognition rules
B. selecting the Fail Order check box
C. implementing the Recognition Rule with an expression such as “fn:true()”
D. defining an Input Message format based on the CRM message E. defining an empty namespace