An employee at Universal Containers performs the role of a Dispatcher and a Technician. How should a Consultant configur
Posted: Thu Apr 06, 2023 1:24 pm
An employee at Universal Containers performs the role of a Dispatcher and a Technician.
How should a Consultant configure Salesforce Field Service to support this behavior?
A. Create one Service Resource and assign the Technician and Dispatcher role.
B. Create two Skills records and assign them to the Service Resource record.
C. Create one Service Resource and assign the relevant Permission Set Licenses.
D. Create two Service Resources and assign them to the employee.
How should a Consultant configure Salesforce Field Service to support this behavior?
A. Create one Service Resource and assign the Technician and Dispatcher role.
B. Create two Skills records and assign them to the Service Resource record.
C. Create one Service Resource and assign the relevant Permission Set Licenses.
D. Create two Service Resources and assign them to the employee.