You would like to record what the customer hears and says from the very beginning of the call to when it is terminated,
Posted: Mon Mar 27, 2023 1:39 pm
You would like to record what the customer hears and says from the very beginning of the call to when it is terminated, regardless of whether or not an agent transferred the call, or created a conference, and so on. Which ON type should you use to enable recording?
A. Extension
B. RP
C. Trunk
D. VOIP port
A. Extension
B. RP
C. Trunk
D. VOIP port