A customer wants to configure their call center for emergencies. Which action would you advise the call center superviso
Posted: Mon Mar 27, 2023 1:39 pm
A customer wants to configure their call center for emergencies.
Which action would you advise the call center supervisor to use to configure an alternate call path in case of a disaster?
A. Set of a feature access code that detects a power outage and reroutes calls automatically
B. Set a vector directory number with a collect-type variable.
C. Set a value variable and change the value assigned using a feature access code.
D. Set a trunk group and change the trunk number using a variable.
Which action would you advise the call center supervisor to use to configure an alternate call path in case of a disaster?
A. Set of a feature access code that detects a power outage and reroutes calls automatically
B. Set a vector directory number with a collect-type variable.
C. Set a value variable and change the value assigned using a feature access code.
D. Set a trunk group and change the trunk number using a variable.