A call center where agents handle customers with account numbers is using Call Center Elite. The call center wants to of
Posted: Mon Mar 27, 2023 1:39 pm
A call center where agents handle customers with account numbers is using Call Center Elite. The call center wants to offer a survey to customers who complete their tasks to determine the level of service they have received.
Which feature would you suggest when the call center offers a survey to the people who have called?
A. VDN Return Destination
B. VDN Interflow
C. VDN Vectors
D. VDN Override
Which feature would you suggest when the call center offers a survey to the people who have called?
A. VDN Return Destination
B. VDN Interflow
C. VDN Vectors
D. VDN Override