When a customer upgrades from Basic Avaya Call Center to Avaya Aura® Call Center Elite, which three features are added?
Posted: Mon Mar 27, 2023 1:39 pm
When a customer upgrades from Basic Avaya Call Center to Avaya Aura® Call Center Elite, which three features are added? (Choose three.)
A. Service Level Maximizer
B. Business Advocate
C. Hunt Group
D. Call Management System (CMS)
E. Expert Agent Selection (EAS)
A. Service Level Maximizer
B. Business Advocate
C. Hunt Group
D. Call Management System (CMS)
E. Expert Agent Selection (EAS)