How does ServiceNow know which HR Template to use on an HR Case?
Posted: Wed Mar 15, 2023 5:18 am
How does ServiceNow know which HR Template to use on an HR Case?
A. The HR Template is referenced on the HR Service record.
B. The HR Template is referenced on the record producer form.
C. Each COE has a specific HR Template.
D. The HR Template is selected directly on the Catalog item.
A. The HR Template is referenced on the HR Service record.
B. The HR Template is referenced on the record producer form.
C. Each COE has a specific HR Template.
D. The HR Template is selected directly on the Catalog item.