Which one of the following ServiceNow application KPIs would improve most as a direct result of having visibility to a s

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answerhappygod
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Which one of the following ServiceNow application KPIs would improve most as a direct result of having visibility to a s

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Which one of the following ServiceNow application KPIs would improve most as a direct result of having visibility to a service map created through Service Mapping?

A. Problem Management: Number of Incidents per Known Problem
B. Incident Management: Mean Time to Resolve
C. Event Management: Signal to Noise Ratio
D. Change Management: Number of Major Changes
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