When activating Hardware Asset Management (HAM) in an instance already running Field Service Management (FSM), how do yo
Posted: Tue Nov 22, 2022 6:26 am
When activating Hardware Asset Management (HAM) in an instance already running Field Service Management (FSM), how do you configure asset tasks for existing incident, change, and work order flows?
A. No configuration is required: asset tasks automatically activate behind the scenes
B. Activate HAM, then run scheduled job "Asset - Create FSM asset tasks" to insert the asset tasks
C. Activate HAM and then re-run the scheduled FSM jobs
D. Stop the scheduled FSM jobs, activate HAM, then restart the scheduled FSM jobs
A. No configuration is required: asset tasks automatically activate behind the scenes
B. Activate HAM, then run scheduled job "Asset - Create FSM asset tasks" to insert the asset tasks
C. Activate HAM and then re-run the scheduled FSM jobs
D. Stop the scheduled FSM jobs, activate HAM, then restart the scheduled FSM jobs