A user is reporting that external, inbound messages from known senders are repeatedly being incorrectly classified as sp
Posted: Tue Nov 22, 2022 6:26 am
A user is reporting that external, inbound messages from known senders are repeatedly being incorrectly classified as spam. What steps should the admin take to prevent this behavior in the future?
A. Modify the SPF record for your internal domain to include the IPs of the external user's mail servers.
B. Update the spam settings in the Admin Console to be less aggressive.
C. Add the sender's domain to an allowlist via approved senders in the Admin Console.
D. Instruct the user to add the senders to their contacts.
A. Modify the SPF record for your internal domain to include the IPs of the external user's mail servers.
B. Update the spam settings in the Admin Console to be less aggressive.
C. Add the sender's domain to an allowlist via approved senders in the Admin Console.
D. Instruct the user to add the senders to their contacts.