A customer submits a service request through the customer self-service area of theMicrosoft Dynamics AX 2012 Enterprise
Posted: Fri Aug 26, 2022 10:01 am
A customer submits a service request through the customer self-service area of theMicrosoft Dynamics AX 2012 Enterprise Portal.You need to make the request available to a technician.What should you do?
A. Create activities for the service request.
B. Edit the repair line information for the service request.
C. Assign a technician to the service request.
D. Transfer the service request to a service order.
A. Create activities for the service request.
B. Edit the repair line information for the service request.
C. Assign a technician to the service request.
D. Transfer the service request to a service order.