A current IBM customer has a PMR open and is having difficulty getting a response fromIBM.What is the first step to assi
Posted: Fri Aug 26, 2022 9:59 am
A current IBM customer has a PMR open and is having difficulty getting a response fromIBM.What is the first step to assist this customer?
A. Call the Duty Manager
B. Send a note to [email protected] with the PMR number
C. Go on site to assist the customer
D. Open up a CritSit
A. Call the Duty Manager
B. Send a note to [email protected] with the PMR number
C. Go on site to assist the customer
D. Open up a CritSit