A number of service desk staff do not like the planned improvements and have offered alternative solutions. The project
Posted: Sat Aug 20, 2022 7:26 am
A number of service desk staff do not like the planned improvements and have offered alternative solutions. The project manager has decided to involve them in the design and review process.
This is an example of using which tactic?
A. Prioritize the change against other changes.
B. Be open and honest.
C. Create and communicate quick wins.
D. Resistance is not always necessarily negative.
This is an example of using which tactic?
A. Prioritize the change against other changes.
B. Be open and honest.
C. Create and communicate quick wins.
D. Resistance is not always necessarily negative.