What should be done to determine the appropriate metrics for measuring a new service?
Posted: Sat Aug 20, 2022 7:25 am
What should be done to determine the appropriate metrics for measuring a new service?
A. Measuring the performance over the first six months, and basing a solution on the results
B. Asking customers to provide numerical targets that meet their needs
C. Asking customers open questions to establish their requirements Most Voted
D. Using operational data to provide detailed service reports
A. Measuring the performance over the first six months, and basing a solution on the results
B. Asking customers to provide numerical targets that meet their needs
C. Asking customers open questions to establish their requirements Most Voted
D. Using operational data to provide detailed service reports