An incident is proving difficult to resolve. A technician informs their manager that more resource is needed to restore
Posted: Sat Aug 20, 2022 7:25 am
An incident is proving difficult to resolve. A technician informs their manager that more resource is needed to restore the service.
What has taken place?
A. A functional escalation
B. A service level escalation
C. An incident resolution
D. A hierarchic escalation
What has taken place?
A. A functional escalation
B. A service level escalation
C. An incident resolution
D. A hierarchic escalation