Which of the following is a Key Performance Indicator of the Request to Fulfill value stream?
Posted: Mon Aug 08, 2022 3:59 pm
Which of the following is a Key Performance Indicator of the Request to Fulfill value stream?
A. The percentage reduction in the network required for new or changed services
B. Self-Service: Increased success rate for user self-fix
C. Satisfied customers per service/application
D. Arrival and departure rate of service requests
A. The percentage reduction in the network required for new or changed services
B. Self-Service: Increased success rate for user self-fix
C. Satisfied customers per service/application
D. Arrival and departure rate of service requests