An administrator is in a Remote Assistance session, sharing a user’s desktop. While trying to map a shared network drive
Posted: Sat Jul 23, 2022 7:32 pm
An administrator is in a Remote Assistance session, sharing a user’s desktop. While trying to map a shared network drive for the user, an "access denied" error is encountered while using the users credentials. Which of the following should be the administrators NEXT step?
A. Ensure the user’s account is not locked out
B. Use the fully qualified domain name of the share
C. Open the location with administrator privileges
D. Try mapping with a different drive letter
A. Ensure the user’s account is not locked out
B. Use the fully qualified domain name of the share
C. Open the location with administrator privileges
D. Try mapping with a different drive letter