A customer is reporting that after removing a laptop from the docking station and bringing it home, the cursor occasiona

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answerhappygod
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A customer is reporting that after removing a laptop from the docking station and bringing it home, the cursor occasiona

Post by answerhappygod »

A customer is reporting that after removing a laptop from the docking station and bringing it home, the cursor occasionally jumps around the screen while the customer is typing. Which of the following should the technician do to mitigate this issue?

A. Disable the touch pad on the laptop
B. Install new keyboard drivers for the laptop
C. Install new drivers for the docking station
D. Disable the keyboard on the laptop
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