An office manager emails a technical support contractor about a new desktop for one of the workers. The office manager p
Posted: Sat Jul 23, 2022 7:31 pm
An office manager emails a technical support contractor about a new desktop for one of the workers. The office manager provides a specific configuration for the desktop. The technician notes the request will require the purchase of a new system. New system purchases are not in the scope of the support agreement.
Which of the following should the technician do NEXT?
A. Create a risk analysis report for review
B. Submit a change order for approval
C. Insist the worker accepts the standard desktop
D. Document the request and place the order
Which of the following should the technician do NEXT?
A. Create a risk analysis report for review
B. Submit a change order for approval
C. Insist the worker accepts the standard desktop
D. Document the request and place the order