Which two resource selection criteria are available for a chat Contact Service Queue? (Choose two.)
Posted: Sat Jul 23, 2022 7:12 pm
Which two resource selection criteria are available for a chat Contact Service Queue? (Choose two.)
A. Longest available
B. Least skilled
C. Most handled contacts
D. Most skilled
E. random
A. Longest available
B. Least skilled
C. Most handled contacts
D. Most skilled
E. random