You are designing a Cisco Unified Contact Center Express system with four requirements: ✑ 250 configured agents ✑ 150 ag
Posted: Sat Jul 23, 2022 7:12 pm
You are designing a Cisco Unified Contact Center Express system with four requirements:
✑ 250 configured agents
✑ 150 agents maximum logged in at any given time
✑ 30 agents able to make outbound calls
✑ 20 agents able to answer emails
How many premium seats should be purchased?
A. 150 seats
B. 180 seats
C. 200 seats
D. 250 seats
✑ 250 configured agents
✑ 150 agents maximum logged in at any given time
✑ 30 agents able to make outbound calls
✑ 20 agents able to answer emails
How many premium seats should be purchased?
A. 150 seats
B. 180 seats
C. 200 seats
D. 250 seats