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You are designing a Cisco Unified Contact Center Express system with four requirements: 250 configured agents 150 agents

Posted: Sat Jul 23, 2022 7:12 pm
by answerhappygod
You are designing a Cisco Unified Contact Center Express system with four requirements:
250 configured agents
150 agents maximum logged in at any given time
30 agents able to make outbound calls
20 agents able to answer emails
How many premium seats should be purchased?

A. 150 seats
B. 180 seats
C. 200 seats
D. 250 seats