Which two resource selection criteria are available for a chat Contact Service Queue? (Choose two.) Page 5 -
Posted: Sat Jul 23, 2022 7:12 pm
Which two resource selection criteria are available for a chat Contact Service Queue? (Choose two.)
Page 5 -
A. Longest available
B. Least skilled
C. Most handled contacts
D. Most skilled
Page 5 -
A. Longest available
B. Least skilled
C. Most handled contacts
D. Most skilled