A Cisco Unified CCX deployment is licensed for 120 agent seats, out of which 70 agents log in as chat agents via an inde
Posted: Sat Jul 23, 2022 7:12 pm
A Cisco Unified CCX deployment is licensed for 120 agent seats, out of which 70 agents log in as chat agents via an independent browser. How many agents will be able to service voice calls via
Cisco Agent Desktop in this scenario?
A. 50
B. 70
C. 120
D. 190
Cisco Agent Desktop in this scenario?
A. 50
B. 70
C. 120
D. 190