Which operational metric to measure the health of the incident management process is critical?
Posted: Sat Jul 23, 2022 7:09 pm
Which operational metric to measure the health of the incident management process is critical?
A. mean time to resolve incidents
B. number of incidents per severity level
C. mean time to restore service
D. number of successful changes
A. mean time to resolve incidents
B. number of incidents per severity level
C. mean time to restore service
D. number of successful changes