Which two guidelines are recommended when configuring agent phones for Cisco Unified CCX agents? (Choose two.)
Posted: Sat Jul 23, 2022 7:01 pm
Which two guidelines are recommended when configuring agent phones for Cisco Unified CCX agents? (Choose two.)
A. In the Multiple Call/Call Waiting Settings section, set the Maximum Number of Calls to 2.
B. In the Multiple Call/Call Waiting Settings section, set the Busy Trigger value to 2.
C. The Unified CCX extension for the agent must be listed within the top four extensions on the device profile.
D. In the Multiple Call/Call Waiting Settings section, set the Maximum Number of Calls to at least 3.
E. Always enable SRTP when configuring an agent phone.
A. In the Multiple Call/Call Waiting Settings section, set the Maximum Number of Calls to 2.
B. In the Multiple Call/Call Waiting Settings section, set the Busy Trigger value to 2.
C. The Unified CCX extension for the agent must be listed within the top four extensions on the device profile.
D. In the Multiple Call/Call Waiting Settings section, set the Maximum Number of Calls to at least 3.
E. Always enable SRTP when configuring an agent phone.