Which two statements describe the remote supervisory monitoring feature in Cisco Unified Contact Center Express? (Choose
Posted: Sat Jul 23, 2022 7:01 pm
Which two statements describe the remote supervisory monitoring feature in Cisco Unified Contact Center Express? (Choose two.)
A. It is supported on Cisco Unified CCX Enhanced and Premium editions.
B. It does not require a Cisco Supervisor Desktop or any data network connectivity.
C. Agents are aware that they are being silently monitored.
D. Calls can be silently monitored from a PSTN phone.
E. It supports G.711 and G.729 codecs.
F. It works with SPAN port monitoring only.
A. It is supported on Cisco Unified CCX Enhanced and Premium editions.
B. It does not require a Cisco Supervisor Desktop or any data network connectivity.
C. Agents are aware that they are being silently monitored.
D. Calls can be silently monitored from a PSTN phone.
E. It supports G.711 and G.729 codecs.
F. It works with SPAN port monitoring only.