In the IPOCC installation folder, there is a Task flow examples folder. In this folder there are examples for call routi
Posted: Fri Jul 22, 2022 11:24 am
In the IPOCC installation folder, there is a Task flow examples folder. In this folder there are examples for call routing which you can import, edit and use.
In which two places can they be used? (Chose two.)
A. Task flow editor
B. Topic information
C. Agent Profiles
D. IVR editor
E. Address Book
In which two places can they be used? (Chose two.)
A. Task flow editor
B. Topic information
C. Agent Profiles
D. IVR editor
E. Address Book