When setting up skill-based routing, you have to create task tags for each skill, and then assign them. To which two obj
Posted: Fri Jul 22, 2022 11:24 am
When setting up skill-based routing, you have to create task tags for each skill, and then assign them.
To which two objects can you assign a skill? (Choose two.)
A. Topics
B. Privileges
C. Profiles
D. Agents
E. Agent Groups
To which two objects can you assign a skill? (Choose two.)
A. Topics
B. Privileges
C. Profiles
D. Agents
E. Agent Groups