A customer is troubleshooting the integration between AES and Avaya Oceana Call Server Connector. During the integration
Posted: Fri Jul 22, 2022 11:24 am
A customer is troubleshooting the integration between AES and Avaya Oceana Call Server Connector. During the integration the customer finds the following message while checking the AES DMCC log files:
Cd /var/log/avaya/aes/dmcc-trace.log hr-oceana1-aes DmccMain[24600] -06:00 2017 275 1 com.avaya/aes | :StartApplicationSTE: com.avaya.sessionsvc.SessionServicesImp1 WARNING ""Authentication failed: clientID=XML Encrypted: 192.168.1.100:25067, user=csc
After reviewing the error message, which action will fix the customer's problem?
A. Match the correct CSC user password in AES and CSC service
B. Reboot the AES server and re-deploy CSC service
C. Redeploy CSC Service and reboot Oceana Cluster1
D. Change the CSC user password in AES server and reboot AES
Cd /var/log/avaya/aes/dmcc-trace.log hr-oceana1-aes DmccMain[24600] -06:00 2017 275 1 com.avaya/aes | :StartApplicationSTE: com.avaya.sessionsvc.SessionServicesImp1 WARNING ""Authentication failed: clientID=XML Encrypted: 192.168.1.100:25067, user=csc
After reviewing the error message, which action will fix the customer's problem?
A. Match the correct CSC user password in AES and CSC service
B. Reboot the AES server and re-deploy CSC service
C. Redeploy CSC Service and reboot Oceana Cluster1
D. Change the CSC user password in AES server and reboot AES