A customer reports that Avaya Oceana Workspace agents are not able to connect, and they want to troubleshoot Unified Age
Posted: Fri Jul 22, 2022 11:24 am
A customer reports that Avaya Oceana Workspace agents are not able to connect, and they want to troubleshoot Unified Agent Controller (UAC). Which log will show more relevant logs for UAC?
A. /var/log/Avaya/dcm/pu/UnifiedAgentController/ua-bpm-pu.log
B. /var/log/Avaya/services/UCAStoreService/UCAStoreService.log
C. /var/log/Avaya/dcm/pu/CSCService/CSCService/.log
D. /var/log/Avaya/services/ContactCenterService/ContactCenterService.log
A. /var/log/Avaya/dcm/pu/UnifiedAgentController/ua-bpm-pu.log
B. /var/log/Avaya/services/UCAStoreService/UCAStoreService.log
C. /var/log/Avaya/dcm/pu/CSCService/CSCService/.log
D. /var/log/Avaya/services/ContactCenterService/ContactCenterService.log