After a new webchat session is initiated by the customer, what is the next step the customer controller snap-in performs
Posted: Fri Jul 22, 2022 11:24 am
After a new webchat session is initiated by the customer, what is the next step the customer controller snap-in performs to create a new contact inside Avaya
Oceana®?
A. The customer Controller Snap-in sends the "create new contact request" to OCP Snap-in.
B. The customer Controller Snap-in sends the "create new contact request" to WA Snap-in.
C. The customer Controller Snap-in sends the "create new contact request" to UCA Snap-in.
D. The customer Controller Snap-in sends the "create new contact request" to UCM Snap-in.
Oceana®?
A. The customer Controller Snap-in sends the "create new contact request" to OCP Snap-in.
B. The customer Controller Snap-in sends the "create new contact request" to WA Snap-in.
C. The customer Controller Snap-in sends the "create new contact request" to UCA Snap-in.
D. The customer Controller Snap-in sends the "create new contact request" to UCM Snap-in.