Which two statements about the functionally provided by Avaya Oceana® Omnichannel datastore are true? (Choose two.)
A. Chat, Email, and SMS interactions are stored in Omnichannel Datastore.
B. Customer History Information is provided by Omnichannel Datastore.
C. Omnichannel datastore can co-reside with Avaya Oceana® Cluster#3.
D. Omnichannel datastore can co-reside with Avaya Oceana® Cluster#2.
E. Voice Interactions information is stored in Omnichannel Datastore.
Which two statements about the functionally provided by Avaya Oceana® Omnichannel datastore are true? (Choose two.)
-
answerhappygod
- Site Admin
- Posts: 899604
- Joined: Mon Aug 02, 2021 8:13 am
Which two statements about the functionally provided by Avaya Oceana® Omnichannel datastore are true? (Choose two.)
Join a community of subject matter experts. Register for FREE to view solutions, replies, and use search function. Request answer by replying!