Which three items are needed to properly configure a hunt group in an Expert Agent Selection (EAS) enabled call center?
Posted: Fri Jul 22, 2022 11:24 am
Which three items are needed to properly configure a hunt group in an Expert Agent Selection (EAS) enabled call center? (Choose three.)
A. the Class of Restriction (COR)
B. the group extension
C. the trunk group number
D. the call distribution method
E. the Vector Directory Number (VDN)
A. the Class of Restriction (COR)
B. the group extension
C. the trunk group number
D. the call distribution method
E. the Vector Directory Number (VDN)